Welcome to Trainsticket24x7.com! By accessing or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before proceeding with any bookings.
1. General Information
Trainsticket24x7.com is an independent third-party travel service provider specializing in train ticket booking services. We facilitate bookings on behalf of customers but do not own, operate, or manage any train services.
By using our platform, you acknowledge that all bookings are subject to availability and the terms and policies of the respective train operators.
2. Booking & Payment Policy
- Online Booking: Customers can book train tickets through our website or mobile app. Seat availability is subject to real-time updates.
- Payment Terms: Full payment is required at the time of booking to confirm reservations. We accept credit/debit cards, net banking, and other online payment methods.
- Booking Confirmation: Once payment is processed, a confirmation email with ticket details will be sent to the registered email address.
- Pricing & Fees: The total cost may include service charges, convenience fees, and taxes. Prices are subject to change based on availability, demand, and train operator policies.
3. Cancellation & Refund Policy
- Cancellation Requests: Customers must request cancellations by contacting our customer support team or through the self-service option on our platform.
- Refund Eligibility: Refunds are subject to the cancellation policies of the respective train operators. Partial or full refunds may apply based on the timing of the cancellation.
- Processing Time: Refunds, if applicable, may take 7-14 business days to reflect in the original payment method.
- Service Fees: Any service charges or convenience fees paid during booking are non-refundable.
4. User Responsibilities
- Customers must provide accurate personal and contact information for booking purposes.
- Users are responsible for verifying train schedules, ticket details, and other travel-related information before booking.
- Any fraudulent activity, misuse of services, or violation of these terms may result in account suspension or legal action.
5. Limitation of Liability
- Trainsticket24x7.com is not liable for any delays, cancellations, or schedule changes made by train operators.
- We are not responsible for any loss, damage, or inconvenience caused due to force majeure events, technical issues, or third-party actions.
- Our liability is limited to the amount paid by the customer for the specific booking.
6. Privacy & Data Protection
- We collect and process customer data in accordance with our Privacy Policy.
- Customer information is used solely for booking purposes and is not shared with unauthorized third parties.
- By using our services, you consent to the collection and use of your data as described in our Privacy Policy.
7. Changes to Terms & Conditions
Trainsticket24x7.com reserves the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of our services after changes are posted constitutes acceptance of the revised terms.
8. Contact Information
For any queries related to bookings, cancellations, or these Terms & Conditions, please contact us at:
By using Trainsticket24x7.com, you acknowledge and agree to these Terms & Conditions. Thank you for choosing our services!
Note: This is a sample Terms & Conditions document. You may need to customize it further to align with your specific business practices and legal requirements.
